Cancel, Return & Exchange Policy

 

  • Customers can exchange their items within 7 days after an order has been delivered.
  • Note: We do not accept returns. Returns accepted for products available on our website only in case of wrong product, defect, damaged, or misprint. 
  • You can apply for a size exchange via email to support@crunkthread.com
  • Since we do not have a reverse pickup facility. You will have to self-ship your product all by yourself. As compensation, we will credit 100 points to your Crunk Thread account wallet. Once we receive your item we will inspect & immediately dispatch your requested size product. (Please pack your product securely to avoid any damage or loss during carriage. Only unused & unwashed products with original packaging & tags will be accepted for return/exchange.) 

You can courier the product to the address mentioned below:

Crunk Thread Clothing Co.

81/1 Thread Zero Enterprises, Near Rajendra Talkies Ward N0.11

Shahdol, Madhya Pradesh – 484001

Contact: 7018449744

  • If you have any queries about the Cancellation Of Your Order, Please contact us on WhatsApp at +917018449744 Or Write Us to support@crunkthread.com If your order has already been shipped, it cannot be canceled. (In case of cancellation shipping charges will be deducted from your refund amount)
  • If you need to make any changes in order, Please contact immediately on WhatsApp at +917018449744 OR Email us to support@crunkthread.com, It’s better to make sure to confirm your order details before you checkout (size, color, billing and shipping addresses, etc). Once your order has been shipped, We will not be able to make any changes.

Shipping

All Orders Are Shipped In 1-2 Working Days. Logistic Partner Delhivery & Ekart Logistics Estimated Delivery Time Is 6-9 Business Days. Pay Cash On Delivery: In Most Locations, We Offer Cod, Cash On Delivery Charge ₹50/Order. You Can Use Online Payment Method To Avoid Cod Charges & Avail Free Shipping.

 

Refund Policy

Once We Receive Your Item, We Will​ Inspect It & Notify You That We Have Received Your Returned Item. We Will Immediately Notify You On The Status Of Your Refund After Inspecting The Item.

If Your Return Is Approved, We Will Initiate a Refund To Your Credit Card (or original method of payment). You, Will, Receive The Credit Within a Certain Amount Of Days, Depending On Your Card Issuer’s Policies. For Cash on Delivery (COD), a refund will be done through Crunk Thread Points OR NEFT Transfer within 7-10 business days.