Cancel, Return & Exchange Policy
- Customers can exchange/return their items within 7 days after an order has been delivered.
- Only unused products with original tags will be accepted for return/exchange.
- You can apply for size exchange from your Crunk Thread ‘My Account’
You need to Login to your account go to ORDER section click on Exchange button – select product you want to exchange – Click Choose product button (You will be redirected to the product page) – select your respective size from size variation – Hit exchange button – Click view order (You will be redirected back to Request exchange form) – Review your selection & hit submit Request button. (In case of guest check out please send an Email at firstname.lastname@example.org with your order ID & requested size details)
- We will initiate reverse pick up for the product you want to exchange in next one or two working days. Once we receive your item we will inspect & immediately dispatch your requested size product.
If you have any query about Cancellation Of Your Order, don’t hesitate to Call on 7018449744 Or Write Us at email@example.com If your order has already been shipped, it cannot be cancelled.
If you need to make changes in order, please call us directly on 7018449744 OR EMAIL at firstname.lastname@example.org, It’s better Make sure to confirm your order details (size, billing and shipping addresses, etc) before you checkout.
All Orders Are Shipped In 1-2 Days (Logistic Partner Delhivery) . Estimated Delivery Time Is 5-8 Business Days. Pay Cash On Delivery: In Most Locations We Offer Cod, Cash On Delivery Charge ₹50/Order. You Can Use Online Payment Method To Avoid Cod Charges & Avail Free Shipping.
Once We Receive Your Item, We Will Inspect It & Notify You That We Have Received Your Returned Item. We Will Immediately Notify You On The Status Of Your Refund After Inspecting The Item
If Your Return Is Approved, We Will Initiate a Refund To Your Credit Card (or original method of payment). You Will Receive The Credit Within a Certain Amount Of Days, Depending On Your Card Issuer’s Policies. For Cash on Delivery (COD), refund will be done through Crunk Thread Points OR NEFT Transfer within 7-10 business days.