Exchange, Return & Shipping Policy
Return & Exchange Policy
- Customers can exchange their items within 7 days after an order has been delivered.
- Note: We do not accept returns. Returns are accepted for products available on our website only in case of wrong product, defect, damage, or misprint.
- You can apply for a size exchange via email to firstname.lastname@example.org
- Since we do not have a reverse pickup facility. You will have to self-ship your product all by yourself. As compensation, we will credit 100 points to your Crunk Thread account wallet. Once we receive your item we will inspect & immediately dispatch your requested size product. (Please pack your product securely to avoid any damage or loss during carriage. Only unused & unwashed products with original packaging & tags will be accepted for return/exchange.)
You can courier the product to the address mentioned below:
Crunk Thread Clothing Co.
81/1 Thread Zero Enterprises, Near Rajendra Talkies Ward N0.11
Shahdol, Madhya Pradesh – 484001
- If you have any queries about the Cancellation Of Your Order, Please contact us on WhatsApp at +917018449744 Or Write Us at email@example.com If your order has already been shipped, it cannot be canceled. (In case of cancellation shipping charges will be deducted from your refund amount)
- If you need to make any changes to your order, please contact immediately on WhatsApp at +917018449744 OR Email us at firstname.lastname@example.org, It’s better to make sure to confirm your order details before you checkout (size, color, billing and shipping addresses, etc). Once your order has been shipped, We will not be able to make any changes.
- Yes, it’s true! We provide free shipping all over India.
- Orders are usually dispatched within 2-3 business days.
- The estimated delivery time Is 7-9 business days. (sometimes deliveries may vary and take longer than usual around holidays or due to circumstances out of our control)
- When your order has shipped, you will receive an email or SMS notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
- Once we receive your item, we will inspect it & notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your bank policies.